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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonia Ordonez

July 10, 2025

5  out of  5
rating by Sonia Ordonez
"Awesome place love their kindness very respectful workers love to see their post on Instagram and there events can't say but love Teresa good girl in and out good personality keep up the good work"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Jesus Luna

July 9, 2025

5  out of  5
rating by Jesus Luna
"Orlando helped me get a great quote on my vehicle, explained and answered my questions perfectly!!"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Belle G

July 9, 2025

5  out of  5
rating by Belle G
"They’re always checking in with me to make sure I’m good with everything! My life gets hectic so I appreciate that they call during the hours I’m best available and answer any random question or concern I may have to the best of their ability! And they always follow up with an email to make sure my concerns are addressed. Great team at this location and Marcus in particular has been a pleasure and really does seem to care about making sure customers are happy. Never thought I’d hear the words (and especially not from me) but I’m thankful for my insurance company ☺️"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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gerardo ramirez

July 8, 2025

5  out of  5
rating by gerardo ramirez
"Excellent service"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Kenia Granados

July 8, 2025

5  out of  5
rating by Kenia Granados
"Thank you Marcus for all your help on getting my insurance!. Thank you for an excellent service and going above and beyond! If anyone needs anything regarding an insurance Marcus is the best! I really recommend him for any help you need regarding an insurance policy. Thanks again."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Jeremiah

July 8, 2025

5  out of  5
rating by Jeremiah
"Marcus customer service was A1!"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Ceaze Alvarado

July 8, 2025

5  out of  5
rating by Ceaze Alvarado
"Great customer service."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Dat Giang

July 8, 2025

5  out of  5
rating by Dat Giang
"Nickolas Chung provided really helpful advice!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Wass Good G

July 7, 2025

5  out of  5
rating by Wass Good G
"Ben tran and his crew are the best!"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Jennifer Garcia

July 5, 2025

5  out of  5
rating by Jennifer Garcia
"I recently purchased a new car insurance policy through State Farm, and I had a great experience working with Karina. She was extremely helpful in getting me a quote and went above and beyond to find the best rate possible for my needs. I really appreciated her patience and professionalism throughout the process. Highly recommend working with her if you're looking for quality service and a smooth experience!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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David Wang

July 4, 2025

5  out of  5
rating by David Wang
"I got my business liability insurance from Ben Tran, and I couldn't be happier with my decision! Ben Tran & his team are on top of it! I usually work directly with Caroline, and she has been an absolute pleasure to work with! She is super friendly, easy to work with, and is always looking out for my best interest. Whenever I need a COI (Certificate of Insurance) for a venue that I am operating my business at, she gets it done and gets it over to me usually within 24 to 48 hours. I've worked with other insurance agents, and I can tell that sometimes they don't like getting these COI Requests from me, and don't enjoy furnishing these COIs. Sometimes I have to bug them and remind them to help me furnish the COI, which can sometimes take days or even a week. But with Caroline, she's so easy to work with--she takes care of it happily for me, with a smile--she gets it done! When I work with Ben, Caroline, and his team--it's as like I am working with my friends. They are people that I trust and know have my best interest at heart, and are there for me. You can bet that I will be working with them for a long, long time. Thank you guys--appreciate all of you! 7/4/25 UPDATE: I started working with Monica, and I honestly couldn't be happier! Every time I need a COI request, she gets it done right away! And every time I have a question about my policy or any insurance related questions, she is also available and explains everything to me very clearly, and provides me with the best options along with her expertise & recommendations. Every time I hang up with phone with Monica, I always feel that I've made the right decision going with Ben Tran's State Farm Insurance office in El Monte! Thank you team!!"
We responded:
"Hi David, Thank you for the reviews. I am glad we were able to assist. Ben"
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Flavio ubaldo Gonzalez olivares

July 3, 2025

5  out of  5
rating by Flavio ubaldo Gonzalez olivares
"En persona o por telefono siempre son muy amables,, siempre he recibido un excelente trato"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Chrystal Sandoval

July 3, 2025

5  out of  5
rating by Chrystal Sandoval
"Came in for a quote and Karina was the one to help. She was very attentive and kind to my needs. Will definitely recommend!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Zhongke Zhou

July 3, 2025

5  out of  5
rating by Zhongke Zhou
"Very friendly and communicative. Recommended"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Arsenia Welemin

July 3, 2025

5  out of  5
rating by Arsenia Welemin
"Nicolas is friendly costumer service/agent and able to follow up my concern. Thank you."
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Carolina Gutierrez

July 3, 2025

5  out of  5
rating by Carolina Gutierrez
"La mejor aseguradora que me ah tocado en mucho tiempo"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Bridgette Lopez

July 3, 2025

5  out of  5
rating by Bridgette Lopez
"Great customer service!!!I"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Rachel McKiernan

July 3, 2025

5  out of  5
rating by Rachel McKiernan
"KARINA WAS A GREAT HELP AND GAVE AMAZING CUSTOMER SERVICE WITH ALL MY QUESTIONS. THANK YOU AGAIN STATEFARM."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Juan Pimentel

July 3, 2025

5  out of  5
rating by Juan Pimentel
"I had a great experience working with Karina. She, made the process simple and stress-free, taking the time to explain my options clearly and helping me find the best coverage for my needs . Professional, responsive, and knowledgeable—I highly recommend Katrina to anyone looking for realizable insurance support. THANK YOU KARINA 🤍"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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John Vega

July 3, 2025

5  out of  5
rating by John Vega
"Hi Nikolas, thank you for checking in with me, I've got little surprised that you took your time, I'm looking forward to do future business within state farm..."
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Lizzie Tate

July 3, 2025

5  out of  5
rating by Lizzie Tate
"I've had State Farm for years and there always so helpful and understanding. They care more about people and not treating us as a number. Marcus is really nice and helpful to talk to!! Above and beyond!!!"
We responded:
"Hi Lizzie, Thank you for taking the time to do a review. I am so glad that my team is able to provide you with the service that you deserve. Ben"
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Aydee Torres

July 3, 2025

5  out of  5
rating by Aydee Torres
"Monica es muy amable y siempre contesta todas mis preguntas. Gracias ."
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Carmelo Miron

July 3, 2025

5  out of  5
rating by Carmelo Miron
"Rolando me ayuda mucho , muy buen servicio, y muy atento , y amigable 💯gracias"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Sebastian Hernandez

July 3, 2025

5  out of  5
rating by Sebastian Hernandez
"Marcus, he was super friendly, professional, and really took the time to explain everything clearly. You can tell he genuinely cares about helping people. Thanks again, Marcus—you’re the reason I feel confident sticking with State Farm!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Louie Esparza

July 2, 2025

5  out of  5
rating by Louie Esparza
"Awesome"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "