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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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V Inc

September 17, 2026

5  out of  5
rating by V Inc
"I feel like I hit the jackpot finding Marcus at State Farm. He was referred to me after I had been receiving some truly outrageous insurance quotes, and the rates he was able to offer me were so good I almost couldn’t believe them.

From the very beginning, Marcus was professional, personable, and incredibly easy to work with. He was completely upfront about pricing, there were no strange or unexpected fees, and he took the time to give me different options so I could choose what worked best for me.

What really stood out was his customer service. Marcus followed up, was always available when I had questions, and made the entire process simple and stress-free. He was courteous, knowledgeable, and genuinely pleasant to work with.

I couldn’t recommend Marcus enough. If you’re shopping around for insurance and are tired of inflated quotes or confusing pricing, definitely give him a call. I’m so glad he was recommended to me!"
We responded:
"Thank you so much for the 5 stars, Vittoria! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Marcos Cortez

September 16, 2026

5  out of  5
rating by Marcos Cortez
"Great customer service"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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Alesandra Hernandez

September 15, 2026

5  out of  5
rating by Alesandra Hernandez
"I had a wonderful experience with the customer service representative. They were very kind, professional, patient, and helpful throughout the entire interaction. I truly appreciated how positive and respectful they were and how they took the time to make sure my questions were answered. Excellent
customer service and a great representative!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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Shawn Bradford

September 15, 2026

5  out of  5
rating by Shawn Bradford
"Nick, was amazing. Really personable, took time to see how he could help me get into a rate that really worked."
We responded:
"Shawn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our S El Monte insurance team is always here and happy to help. "
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rudy villalobos

September 14, 2026

5  out of  5
rating by rudy villalobos
"Awesome customer service skills and provide services professionally and kindly manner 👏"
We responded:
"Hi Ruby,

Thank you for the review and opportunity.

Ben"
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Chris Flores

September 14, 2026

5  out of  5
rating by Chris Flores
"Great customer service and team player"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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adrianne garcia

September 11, 2026

5  out of  5
rating by adrianne garcia
"ask for Marcus he’s super helpful!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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Felicia Campbell

September 4, 2026

5  out of  5
rating by Felicia Campbell
"Thank you Ben for your wonderful customer support. It's always an absolute pleasure working with you and your entire team. Thanks for making everything such a smooth process. Thanks for your expertise and respectful communication. I am so confident and grateful that all of my needs are met thanks to you. Your team has shown me nothing but honor and respect. Thank you all for your professional support."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions.

Ben Tran State Farm "
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Eddie Palma

September 3, 2026

5  out of  5
rating by Eddie Palma
"Marky Mark is the mannnn, quick to respond and keeps me up to date on my policy at all times."
We responded:
"Eddie, thank you for the fantastic review! We’re always here to support you with your insurance needs in S El Monte. "
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Anthony Carmona

August 26, 2026

5  out of  5
rating by Anthony Carmona
"Nicolas Chung gave me a call to follow up on a payment which I love cause im not the type to call or do anything to update my info. Also he was super friendly very talkative and suggested some information he provided me with, knows what he is talking about."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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Justin Thomas

August 24, 2026

5  out of  5
rating by Justin Thomas
"Just spoke with my State Farm agent Nick about adding a new car to my policy and it couldn’t have been a more pleasant experience! Great customer service, great rates and he honestly went above and beyond with it came to customer satisfaction. StateFarm 10/10 recommend!!!"
We responded:
"Thank you for the 5-star review, Justin! We’re proud to serve the S El Monte community and truly appreciate your support. "
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Haison Duong

August 24, 2026

5  out of  5
rating by Haison Duong
"Very courteous and friendly, fair and reasonable quote for my auto insurance."
We responded:
"Haison, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ben Tran and Team "
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Alicia Miramontes

August 21, 2026

5  out of  5
rating by Alicia Miramontes
"Joseph was very helpful. He is informative and friendly. I highly recommend. Thank you"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in S El Monte. "
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Yiyue Feng

August 20, 2026

5  out of  5
rating by Yiyue Feng
"Talked with Nikolas, really nice guy, fast, responsible. 非常好的保险经纪人。"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Toddrick Tate

August 20, 2026

5  out of  5
rating by Toddrick Tate
"My experience with Marcus he is caring,thoughtful, concerned, and,genuine he's a perfect fit for me and I'd have no one else"
We responded:
"Thank you for the 5 stars. Glad you received the service you expect. Please let us know if you have any further questions.

Ben Tran State Farm "
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Amelia Cornejo

August 20, 2026

5  out of  5
rating by Amelia Cornejo
"Great service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in S El Monte. "
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Luis C

August 12, 2026

5  out of  5
rating by Luis C
"Excellent customer service, always ready to help... and they always remember to make a courtesy call to wish you a happy birthday on your birthday."
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with.

Ben Tran State Farm "
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Robert Becerra

August 12, 2026

5  out of  5
rating by Robert Becerra
"Really good service, explained different plans."
We responded:
"Robert, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ben Tran and Team "
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Robert Hernandez

August 7, 2026

5  out of  5
rating by Robert Hernandez
"Joe at state farm is very professional, and friendly answer all my questions."
We responded:
"Thank you for the 5-star review, Robert! We’re proud to serve the S El Monte community and truly appreciate your support. "
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Miguel Almejo

August 5, 2026

5  out of  5
rating by Miguel Almejo
"Ben has been my agent for over 10yrs. Him and his staff provide excellent customer service. They are really down to earth they make you feel really comfortable. Every time have ever needed them, they have always gone above and beyond to help me. I highly recommend that anyone that is looking for insurance give him a call and find out for themselves how awsome they are."
We responded:
"Hi Miguel,

Thank you for the kind words and most of all the opportunity. I am really glad that we are able to provide you with the service you expect.

Regards,

Ben"
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Ashrakat Ibrahim

August 4, 2026

5  out of  5
rating by Ashrakat Ibrahim
"nick was very nice and knowledgeable and helpful, great service!"
We responded:
"Thank you so much for your wonderful feedback of us here at Ben Tran’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ben Tran’s Insurance Team "
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Jose Martinez

August 3, 2026

5  out of  5
rating by Jose Martinez
"Great service 👍"
We responded:
"Thank you so much for the 5 stars, Jose! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Becky Algarin

July 30, 2026

5  out of  5
rating by Becky Algarin
"Monica and all the staff at State Farm have been nothing but wonderful to me anytime I have a problem I go to them and they take care of it for me. I love them. I would definitely recommend them. Ben Tran it’s always so nice and respectful would definitely recommend state farm"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Susana Gonzalez Ochoa

July 30, 2026

5  out of  5
rating by Susana Gonzalez Ochoa
"My husband and I had an amazing experience! Nikolas took the time to educate us on all of our insurance options without ever making us feel pressured, even lowering our quote to include only services that we needed. His service was incredibly personalized and tailored to our specific needs, which is something we’ve never experienced with other insurance companies. We definitely feel informed, confident, and genuinely cared for as we made the switch. Highly recommend!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions.

Ben Tran State Farm "
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Steven Quach

July 30, 2026

5  out of  5
rating by Steven Quach
"Really glad I reached out to Ben. He was quick, clear, and didn't waste my time. Got me a quote fast and answered everything I threw at him. Just a solid, honest, and professional experience all around. Even knows your birthdays."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in S El Monte. "