Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marina Castillo

Marina Castillo

February 5, 2026

5  out of  5
rating by Marina Castillo
"The State Farm team demonstrated exceptional support, consistently providing high-quality service and maintaining a proactive approach to every situation. Their dedication ensured that all needs were promptly addressed, reflecting their commitment to excellence."
We responded:
"Marina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of D Fan

D Fan

January 24, 2026

5  out of  5
rating by D Fan
"Great customer service! Everyone is very friendly from their office! They also have meet and greet from time to time, they really treat you like family!"
We responded:
"Hi D.. Thank you for the review. Glad we are given the opportunity to serve. Ben"
Profile photo of Cara Moyle

Cara Moyle

January 22, 2026

5  out of  5
rating by Cara Moyle
"I couldn’t be more pleased with this team and their dedication to helping us keep everything sorted out for our elderly relative. They’re kind, understanding, and very communicative with us so we all understand what’s needed and how to keep everything up to date. It’s been such a gift having them around!"
We responded:
"Thanks so much for the fantastic rating, Cara! We are so glad you had a positive experience with us here on State Farm Agent Ben Tran’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of jacqueline plascencia

jacqueline plascencia

January 22, 2026

5  out of  5
rating by jacqueline plascencia
"Nikolas & Monica were so helpful when I called to have a car added to our insurance policy. They made the process so easy and fast."
We responded:
"Thank you for the 5-star review, jacqueline! Here on State Farm Agent Ben Tran’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Family Garcia

Family Garcia

January 20, 2026

5  out of  5
rating by Family Garcia
"Ben is so knowledgeable and helpful. I got myself started on a life insurance policy that will help me build liquidity in an emergency and I got a short term disability to cover my income! So thankful!"
We responded:
"Thank you for the 5-star review, Family! Here on State Farm Agent Ben Tran’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Lilly Davis

Lilly Davis

January 20, 2026

5  out of  5
rating by Lilly Davis
"I had an excellent experience with Nikolas at State Farm. He was incredibly patient and took the time to explain everything in detail, ensuring I understood all my options. His thoroughness and dedication really made the whole process smooth and stress-free. Highly recommend his services!"
We responded:
"Thank you for the 5-star review, Lilly! Here on State Farm Agent Ben Tran’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Anthony Acosta

Anthony Acosta

January 20, 2026

5  out of  5
rating by Anthony Acosta
"The agent by the name of Nikolas was a great help when there was a issue that needed to be address he did it in a quick and timely manner I would recommend this agent and agency for all your insurance needs"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ben Tran’s Team here in S El Monte . "
Profile photo of luis rodriguez

luis rodriguez

January 20, 2026

5  out of  5
rating by luis rodriguez
"Easy nd helpful, thank you to Marcus."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
Profile photo of Trung Lo

Trung Lo

January 19, 2026

5  out of  5
rating by Trung Lo
"Rolando helped me with switching my father's insurance and made it quick and easy. Very friendly and helpful. 5 out of 5 stars."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Jvsson

Jvsson

January 16, 2026

5  out of  5
rating by Jvsson
"Really honest and really helpful."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
Profile photo of Profe Luis

Profe Luis

January 16, 2026

5  out of  5
rating by Profe Luis
"Muy amables, dinámicos. Excelente atención al cliente. Best of the best!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Lillian Davis

Lillian Davis

January 11, 2026

5  out of  5
rating by Lillian Davis
"Nikolas provided excellent service and helped me get a great deal on my auto insurance. He was knowledgeable, patient, and made the whole process stress-free. I would definitely recommend him! Thank you."
We responded:
"Hi Lillian, We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
Profile photo of Andrew Asanovich

Andrew Asanovich

January 2, 2026

5  out of  5
rating by Andrew Asanovich
"Rolando was super helpful and friendly. Helped me with any questions I had and was always looking out for my best interest."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
Profile photo of Annette DeLaGarza

Annette DeLaGarza

December 31, 2025

5  out of  5
rating by Annette DeLaGarza
"I am pleased with the service provided by Nickolas, who demonstrated helpfulness, courtesy, and expertise. His guidance was instrumental in my decision-making process, and I am thankful for his support."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Atxiry Jimenez

Atxiry Jimenez

December 19, 2025

5  out of  5
rating by Atxiry Jimenez
"Had a great experience with Marcus! He explained everything about my insurance answered every question I had made the process quick and easy. Definitely recommend!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
Profile photo of Honest_Reviewer

Honest_Reviewer

December 18, 2025

5  out of  5
rating by Honest_Reviewer
"My family was shopping around different auto insurance policies after experiencing a steep hike in cost with our current carrier of over two decades. Despite being a competitor and being someone in a position who would greatly benefit from bringing over a new customer, Nikolas was very honest about both options (staying with our carrier or moving over to State Farm) and the benefits and disadvantages of both. He also broke down all of our coverages in simple and clear terms to people unfamiliar with insurance jargon, and even provided tips we could do to bring down our costs based on our situation. We came out of the conversation much more knowledgeable and informed about what we were paying for. Ben also made the decision to continue helping us well after his work hours when he didn’t have to (finished around 5:30 pm), was very transparent and personable (was not condescending or shady with details), and even followed up with us afterwards. An overall great experience with high praise for Nikolas Chung!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Kristina Deviana

Kristina Deviana

December 9, 2025

5  out of  5
rating by Kristina Deviana
"Nicholas was very helpful !"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of william vuong

william vuong

December 9, 2025

5  out of  5
rating by william vuong
"The team at Ben Tran South El Monte is amazing! Super friendly and helpful not to mention knowledgeable with their craft. Nikolas is a great agent, he was very patient and respectful helping me through the process. So if you are in the SGV/626 looking for insurance give them a call!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of katerline garcia

katerline garcia

December 4, 2025

5  out of  5
rating by katerline garcia
"The staff is always so helpful. They treat you like family! Rolando is always so nice about answering any questions!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of JC Ponce

JC Ponce

December 4, 2025

5  out of  5
rating by JC Ponce
"I want to commend the exceptional customer service I received from Nikolas while working with Ben Tran - Insurance Agent, to obtain a Surety Bond. I was incredibly impressed with Nikolas's professionalism and attention to detail. He consistently kept me updated on the status of my request and followed up in a timely manner. I am highly pleased with the level of service he provided and would strongly recommend him to anyone seeking related insurance needs."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Norma Espinoza

Norma Espinoza

December 3, 2025

5  out of  5
rating by Norma Espinoza
"Very friendly and positive"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of sam carrasco

sam carrasco

December 2, 2025

5  out of  5
rating by sam carrasco
"Very good customer service"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Nicole Ho

Nicole Ho

December 1, 2025

5  out of  5
rating by Nicole Ho
"Best experience and customer service ever! Extremely detailed and very communicative. Always friendly and very detailed. Couldn’t reccamend Ben and his team anymore!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of Yong C

Yong C

December 1, 2025

5  out of  5
rating by Yong C
"I really love here. Everyone speak to me so friendly. But I move to New York have to cancel the policy with them."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
Profile photo of stephanie salinas

stephanie salinas

November 22, 2025

5  out of  5
rating by stephanie salinas
"Nickolas is so friendly and helpful! He has helped me with my request. Promise to call on a certain day/time and kept his promise to follow up! Great customer service!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "