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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Atxiry Jimenez

December 19, 2025

5  out of  5
rating by Atxiry Jimenez
"Had a great experience with Marcus! He explained everything about my insurance answered every question I had made the process quick and easy. Definitely recommend!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Honest_Reviewer

December 18, 2025

5  out of  5
rating by Honest_Reviewer
"My family was shopping around different auto insurance policies after experiencing a steep hike in cost with our current carrier of over two decades. Despite being a competitor and being someone in a position who would greatly benefit from bringing over a new customer, Nikolas was very honest about both options (staying with our carrier or moving over to State Farm) and the benefits and disadvantages of both. He also broke down all of our coverages in simple and clear terms to people unfamiliar with insurance jargon, and even provided tips we could do to bring down our costs based on our situation. We came out of the conversation much more knowledgeable and informed about what we were paying for. Ben also made the decision to continue helping us well after his work hours when he didn’t have to (finished around 5:30 pm), was very transparent and personable (was not condescending or shady with details), and even followed up with us afterwards. An overall great experience with high praise for Nikolas Chung!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Kristina Deviana

December 9, 2025

5  out of  5
rating by Kristina Deviana
"Nicholas was very helpful !"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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william vuong

December 9, 2025

5  out of  5
rating by william vuong
"The team at Ben Tran South El Monte is amazing! Super friendly and helpful not to mention knowledgeable with their craft. Nikolas is a great agent, he was very patient and respectful helping me through the process. So if you are in the SGV/626 looking for insurance give them a call!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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katerline garcia

December 4, 2025

5  out of  5
rating by katerline garcia
"The staff is always so helpful. They treat you like family! Rolando is always so nice about answering any questions!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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JC Ponce

December 4, 2025

5  out of  5
rating by JC Ponce
"I want to commend the exceptional customer service I received from Nikolas while working with Ben Tran - Insurance Agent, to obtain a Surety Bond. I was incredibly impressed with Nikolas's professionalism and attention to detail. He consistently kept me updated on the status of my request and followed up in a timely manner. I am highly pleased with the level of service he provided and would strongly recommend him to anyone seeking related insurance needs."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Norma Espinoza

December 3, 2025

5  out of  5
rating by Norma Espinoza
"Very friendly and positive"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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sam carrasco

December 2, 2025

5  out of  5
rating by sam carrasco
"Very good customer service"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Nicole Ho

December 1, 2025

5  out of  5
rating by Nicole Ho
"Best experience and customer service ever! Extremely detailed and very communicative. Always friendly and very detailed. Couldn’t reccamend Ben and his team anymore!"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Yong C

December 1, 2025

5  out of  5
rating by Yong C
"I really love here. Everyone speak to me so friendly. But I move to New York have to cancel the policy with them."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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stephanie salinas

November 22, 2025

5  out of  5
rating by stephanie salinas
"Nickolas is so friendly and helpful! He has helped me with my request. Promise to call on a certain day/time and kept his promise to follow up! Great customer service!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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David Cortez

November 20, 2025

5  out of  5
rating by David Cortez
"Nicholas and Ben have been an amazing help with ensuring not only our vehicles but home is protected. I can't thank Nicholas enough not only for answering all of my questions but being so engaged and concern about which insurance coverage would best suit my growing family."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Richard Vasquez

November 13, 2025

5  out of  5
rating by Richard Vasquez
"Very helpful/ informative with any concerns and questions I had ."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Lorena Castillo

November 13, 2025

5  out of  5
rating by Lorena Castillo
"Muy buen servicio muy amables al atender y dar opciones en las pólizas ."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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stacey Reyes

November 6, 2025

5  out of  5
rating by stacey Reyes
"Rolando was super helpful with helping me understand insurance. He was very clear and detailed helping me purchase for my first time, I definitely recommend!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Joseph

November 3, 2025

5  out of  5
rating by Joseph
"Nicolas was great"
We responded:
"We appreciate for your 5 star review. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Yanan Deng

October 24, 2025

5  out of  5
rating by Yanan Deng
"Nicholas is a very responsible and patient person, he helps me and explains me everything that I don’t know."
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Lesley Hernandez

October 24, 2025

5  out of  5
rating by Lesley Hernandez
"Honestly, you get the absolute best kind of customer service and help with State Farm — nothing less. Every staff member here, especially Rolando, truly goes above and beyond to help their customers. They make every interaction feel easy and professional."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Yolanda Dominguez

October 6, 2025

5  out of  5
rating by Yolanda Dominguez
"Rolando is always willing to go above and beyond to help me out with my account. Excellent customer service support."
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Jose Campos

September 18, 2025

5  out of  5
rating by Jose Campos
"Very friendly in the treat us as a family"
We responded:
"Hi Jose, Thank you for the review. Glad we are able to assist. Ben"
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Yesenia Diaz

September 15, 2025

5  out of  5
rating by Yesenia Diaz
"For your insurance needs come pay nick a visit at state farm. He will get you insured....🙂"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Maria Mclachlan

September 9, 2025

1  out of  5
rating by Maria Mclachlan
"Estoy felis porke esta oficina me da seguridad y e tenido unos problemas de pago y jamás me an mirado mi aseguransa y mas todas las senoritas ke trabajan ayui son amables y mas me están Tex y ablando abersi todo está bien me asen sentir como una familia ke se preocupa por nosotros no como aseguransa si no como una persona ke estan en nuestro lado crasis por apoyarnos siempre. Bendisiones"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Ari Romero

September 8, 2025

5  out of  5
rating by Ari Romero
"I had the pleasure of speaking with Nicolas today , he was very helpful and answered all my questions , thank you!"
We responded:
"We're Thankful for your review. It's our pleasure to assist with your insurance needs. Please let us know if you have any further questions. Ben Tran State Farm "
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Susana Reyes

September 5, 2025

5  out of  5
rating by Susana Reyes
"All the workers that work with Ben let us know what event is going on for the month or the week and before months get there I appreciate these guys and girls letting us know what’s going on what events are coming up and if we have ideas, I love that from them so for this team, I give them 100 out of 100 keep up the work for this’ team love family REYES"
We responded:
"We appreciate for your review and delighted to hear you had a great experience with our State Farm office. Please let us know if you have any further questions that we can assist with. Ben Tran State Farm "
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Patrick Equipilag

August 22, 2025

5  out of  5
rating by Patrick Equipilag
"Nicholas at state insurance has gone beyond helpful, he's does excellent follow up and makes sure I am totally happy. I'm a senior citizen and appreciate the step by step explanations and guidance. Great customer service and patience for only being new for only a couple of months at this office."
We responded:
"Hi Patrick, Thank you for the 5 star review. My team and I are glad to be able to be your good neighbors. Ben"